MCM Partners

Privacy Statement

MCM Partners (“MCM Partners”, the “Company”, “we”, “us” or “our”) values and is committed to protecting your personal data privacy. This Privacy Policy Statement explains how we collect, use, store, transfer and protect the personal data you provide through our website, enquiry channels, and any other services or interactions relating to MCM Partners.

This Privacy Policy Statement should be read together with our relevant Personal Information Collection Statement, Terms of Use, and other applicable terms and conditions.

1. Personal Data We May Collect

When you use MCM Partners’ services, submit enquiries, or otherwise communicate with us, we may collect your personal data, including but not limited to:

Identity and Contact Information

Including your name, title, telephone number, email address, correspondence address, and other contact details;

Technical and Usage Data

Including IP address, browser type, device information, login records, cookies, website browsing records, and other information relating to how you use our website or platforms;

Other Information Voluntarily Provided by You

Including information provided by you through enquiry forms, emails, telephone calls, social media messages, or other communication channels.

If you are under [please insert age, e.g. 18 years old], please obtain the consent of your parent or legal guardian before providing us with any personal data.

2. Purposes of Collecting Personal Data

We may collect and use your personal data for purposes including but not limited to:

responding to enquiries and following up on service requests;

improving our website, systems, service experience, and operational efficiency;

conducting statistics, analysis, research, internal management, and business planning;

preventing fraud, misuse, unlawful activities, or protecting venue and system security;

complying with any applicable laws, regulations, codes, regulatory requirements, or law enforcement requests; and

subject to your consent, sending you marketing materials and related promotional materials.

3. Provision of Personal Data

The provision of personal data to us is voluntary. However, if you fail to provide the personal data required by us, we may be unable to provide the relevant services to you, respond to your enquiry or business arrangements.

4. Cookies and Website Usage Data

When you browse the MCM Partners website or use our digital platforms, we may collect certain information through cookies or similar technologies for the following purposes:

maintaining the proper functioning of the website;

recording user preferences and improving user experience;

analysing website traffic, usage patterns, and content performance;

enhancing website security and preventing abuse; and

subject to applicable consent requirements, carrying out marketing or advertising activities.

You may refuse cookies through your browser settings. However, if certain cookies are disabled, our website or certain functions may not operate properly.

5. Disclosure, Transfer and Data Transferees

To the extent necessary for achieving the purposes described in this Privacy Policy Statement, we may disclose or transfer your personal data to the following persons or organisations:

our subsidiaries, holding companies, affiliated companies, or related companies;

information technology service providers, cloud service providers, website management service providers, and customer service providers;

professional advisers, including lawyers, auditors, accountants, and insurance advisers;

any person to whom disclosure is required by law, court order, regulatory authority, or law enforcement agency; and

any transferee or potential transferee in the event of business restructuring, merger, sale of assets, or transfer of business.

Where necessary, we may also transfer your personal data to places outside Hong Kong. In such circumstances, we will take reasonable steps to ensure that the data is afforded a level of protection comparable to or appropriate under Hong Kong standards.

6. Retention of Personal Data

We will retain your personal data only for as long as is necessary to fulfil the purposes for which the data was collected, or as required for compliance with applicable laws, handling disputes, enforcing agreements, or meeting internal audit and record retention requirements.

The retention period for different categories of data may vary depending on the nature of the data, legal requirements, and business needs. When personal data is no longer required, we will securely delete, destroy, or anonymise such data in accordance with applicable laws and internal policies.

7. Direct Marketing

Subject to your consent or as otherwise permitted by applicable law, MCM Partners may use your name and contact details to send you information relating to:

promotional information relating to MCM Partners, its partners, or affiliated businesses.

If you do not wish to receive any direct marketing communications, you may opt out at any time by following the unsubscribe instructions contained in the relevant communication, or by contacting us through the contact details set out below. MCM Partners will not charge any fee for ceasing to use your personal data for direct marketing purposes.

8. Personal Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised or accidental access, processing, erasure, loss, or use. Such measures may include access controls, system monitoring, encryption, firewalls, permission management, and internal confidentiality arrangements.

Please note, however, that no data transmission over the internet can be guaranteed to be completely secure. Accordingly, while we will use reasonable efforts to safeguard data security, we cannot guarantee that data transmission or storage is entirely risk-free.

9. Third-Party Websites and Services

Our website, communications, or platform content may contain links to third-party websites, applications, ticketing platforms, or social media services. Such third-party platforms are not governed by this Privacy Policy Statement. Once you leave the MCM Partner site, you should review the relevant privacy policies and data handling arrangements of those third parties on your own.

10. Access to and Correction of Personal Data

Under the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong), you have the right to request access to and correction of your personal data held by us. To the extent permitted by law, we may charge a reasonable administrative fee for processing a data access request.

If you wish to make a request for access, correction, deletion, cessation of use for direct marketing purposes, or any other request relating to your personal data, please contact us using the details below.

11. Contact Us

If you have any questions about this Privacy Policy Statement, or wish to request access to, correction of, or otherwise make enquiries regarding your personal data, please contact:

MCM Partners
Suite 701, 7/F Henley Building
5 Queen's Road Central,
Hong Kong

+852 2210 0888
contact@mcmpartners.com

12. Updates to this Privacy Policy

MCM Partners reserves the right to revise, update, or amend this Privacy Policy Statement from time to time. Any updated version will be published on our website or relevant platforms and shall take effect upon publication. Your continued use of our services shall constitute your acceptance of the revised Privacy Policy Statement.